Tag Archives: Mediation

Empathy as One Cornerstone of Mediation

by Daniel Merz, Ph.D. Generally speaking, empathy is the ability to put yourself in someone else’s shoes for the purpose of valuing a person’s perspective and avoiding shame and judgment.  It’s the ability to identify what someone is thinking or … Continue reading

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Mediation With Difficult Individuals

by Daniel R. Merz, Ph.D* One of the more difficult personalities to face in mediation is when one of the parties exhibits an egotistical, armored, and intimidating personality. These individuals will often display additional character traits such as bullying, grandiosity, … Continue reading

Posted in Analyzing Opponents, Conflict Management, Mediation, Negotiation Keys | Tagged | Comments Off on Mediation With Difficult Individuals