Tag Archives: Mediation

Empathy as One Cornerstone of Mediation

Posted on July 30, 2020 by Negotiation Guidance Associates

by Daniel Merz, Ph.D. Generally speaking, empathy is the ability to put yourself in someone else’s shoes for the purpose of valuing a person’s perspective and avoiding shame and judgment.  It’s the ability to identify what someone is thinking or … Continue reading →

Posted in Conflict Management, Mediation | Tagged , , | 1 Comment

Mediation With Difficult Individuals

Posted on May 19, 2020 by Negotiation Guidance Associates

by Daniel R. Merz, Ph.D* One of the more difficult personalities to face in mediation is when one of the parties exhibits an egotistical, armored, and intimidating personality. These individuals will often display additional character traits such as bullying, grandiosity, … Continue reading →

Posted in Analyzing Opponents, Conflict Management, Mediation, Negotiation Keys | Tagged | Comments Off on Mediation With Difficult Individuals