Tag Archives: Building Relationships

Negotiation Quick Tips: Asking Questions

In a recent post on the Harvard Program on Negotiation (PON) Daily Blog, the PON staff writes about asking questions in a way that promotes trust and understanding. We have written about this in an earlier post. The lesson from … Continue reading

Posted in Communication, Negotiation Tips | Tagged , , , , | Leave a comment

Does Collaboration Make a Difference?

A study published in 2015 examined three hydropower licensing cases that were characterized as having high, medium, and low collaboration. The author, Nicola Ulibarri, found that high collaboration resulted in “jointly developed and highly implementable operating regimes designed to improve … Continue reading

Posted in Conflict Management, Negotiation Keys, Negotiation Tips, Resolving Conflicts | Tagged , , , , | Leave a comment

Do Negotiators Adapt their Message to Communicate with Competing Parties?

In a recent article appearing in Policy Science  Political Scientists Mark McBeth, Donna Lybecker and James Stoutenborough examined the reasons why negotiators might switch between “personal message choice” and “public communication choice.” They describe public communication choice as a message … Continue reading

Posted in Analyzing Opponents, Communication, Negotiation Pointers, Negotiation Stakeholders | Tagged , , | Leave a comment

Effective Communication: Using Context

This is advice we often hear: “When you are actively listening, give the speaker feedback so they know you hear them.” There are many variations on this advice. Sometimes experts tells us to say, “What I hear you saying is…” … Continue reading

Posted in Communication, Negotiation Tips | Tagged , , , | Leave a comment

Making the Process Work–Facilitation

“In control but not the judge.” This is how one facilitator described his role in a restorative justice meeting (Borton, 2013). This description is a classic statement about the role of a facilitator. In Borton’s study, facilitators agreed on the … Continue reading

Posted in Communication, Conflict Management, Negotiation Tips, Resolving Conflicts | Tagged , , , , , , , | Leave a comment

The Power of Collaboration

We often hear about the power of collaboration. It is good to find examples. One example appeared in a recent issue of Public Administration Review. The short article by David Wang is entitled “A Simple Lesson about the Power of … Continue reading

Posted in Conflict Management, Resolving Conflicts, Strategic Planning | Tagged , , , | 1 Comment

Keys to Negotiation 12: Personal Bonds

  We often say of negotiation that it is important to establish personal connections. Sometimes this is interpreted to mean that we should get to know the other stakeholders, maybe through social interactions. Social interactions are certainly important, but recent … Continue reading

Posted in Communication, Conflict Management, Negotiation Keys, Negotiation Pointers, Negotiation Tips, Resolving Conflicts, Workplace Conflicts | Tagged , , , , , , | Leave a comment