Tag Archives: Building Relationships

Transition Management, Part 1: The Interpersonal Negotiation

Posted on November 1, 2019 by

By Russell C. Sanders, Psy.D. There comes a time in everyone’s life when a change produces a reaction that calls for a psychological readjustment. Change is a fact. Transitions are important in all phases of our lives. When we face … Continue reading →

Posted in Communication, Conflict Management, Negotiation Keys | Tagged , , | 1 Comment

Improving Performance Through Feedback

Posted on July 11, 2019 by

Giving and receiving feedback can be difficult, challenging, maddening, and hard. Our colleague, Dr. Russell Sanders, has recently posted some guidance about how to give feedback in a way that improves performance in the workplace. One of the lessons Dr. … Continue reading →

Posted in Conflict Management | Tagged , , , | Leave a comment

Concerned about Communication? Look to Your Phone

Posted on June 25, 2019 by

Three Keys to Effective Communication: Clarify, Keep It Simple, and Never Speculate. Continue reading →

Posted in Communication, Negotiation Pointers | Tagged , , , | Leave a comment

Does Collaboration Make a Difference?

Posted on August 16, 2016 by

A study published in 2015 examined three hydropower licensing cases that were characterized as having high, medium, and low collaboration. The author, Nicola Ulibarri, found that high collaboration resulted in “jointly developed and highly implementable operating regimes designed to improve … Continue reading →

Posted in Negotiation Coaching, Negotiation Keys, Negotiation Pointers, Negotiation Training | Tagged , , , | Leave a comment

Do Negotiators Adapt their Message to Communicate with Competing Parties?

Posted on August 8, 2016 by

In a recent article appearing in Policy Science  Political Scientists Mark McBeth, Donna Lybecker and James Stoutenborough examined the reasons why negotiators might switch between “personal message choice” and “public communication choice.” They describe public communication choice as a message … Continue reading →

Posted in Analyzing Opponents, Communication, Negotiation Keys, Negotiation Pointers | Tagged , , , , | Leave a comment

Effective Communication: Using Context

Posted on March 24, 2015 by

This is advice we often hear: “When you are actively listening, give the speaker feedback so they know you hear them.” There are many variations on this advice. Sometimes experts tells us to say, “What I hear you saying is…” … Continue reading →

Posted in Communication, Negotiation Coaching, Negotiation Keys, Negotiation Pointers, Negotiation Training | Tagged , , , | Leave a comment

Making the Process Work–Facilitation

Posted on August 22, 2014 by

“In control but not the judge.” This is how one facilitator described his role in a restorative justice meeting (Borton, 2013). This description is a classic statement about the role of a facilitator. In Borton’s study, facilitators agreed on the … Continue reading →

Posted in Communication, Conflict Management, Negotiation Coaching, Negotiation Keys, Negotiation Pointers, Negotiation Training | Tagged , , , , | Leave a comment