Tag Archives: Building Relationships

Transition Management, Part 1: The Interpersonal Negotiation

By Russell C. Sanders, Psy.D. There comes a time in everyone’s life when a change produces a reaction that calls for a psychological readjustment. Change is a fact. Transitions are important in all phases of our lives. When we face … Continue reading

Posted in Communication, Conflict Management, Negotiation Keys | Tagged , , | 1 Comment

Concerned about Communication? Look to Your Phone

Three Keys to Effective Communication: Clarify, Keep It Simple, and Never Speculate. Continue reading

Posted in Communication, Negotiation Pointers | Tagged , , , | Comments Off on Concerned about Communication? Look to Your Phone

Does Collaboration Make a Difference?

A study published in 2015 examined three hydropower licensing cases that were characterized as having high, medium, and low collaboration. The author, Nicola Ulibarri, found that high collaboration resulted in “jointly developed and highly implementable operating regimes designed to improve … Continue reading

Posted in Negotiation Coaching, Negotiation Keys, Negotiation Pointers, Negotiation Training | Tagged , , , | Comments Off on Does Collaboration Make a Difference?

Do Negotiators Adapt their Message to Communicate with Competing Parties?

In a recent article appearing in Policy Science  Political Scientists Mark McBeth, Donna Lybecker and James Stoutenborough examined the reasons why negotiators might switch between “personal message choice” and “public communication choice.” They describe public communication choice as a message … Continue reading

Posted in Analyzing Opponents, Communication, Negotiation Keys, Negotiation Pointers | Tagged , , , , | Comments Off on Do Negotiators Adapt their Message to Communicate with Competing Parties?

Using Context for Effective Communication when Negotiating

This is advice we often hear: “When you are actively listening, give the speaker feedback so they know you hear them.” There are many variations on this advice. Sometimes experts tells us to say, “What I hear you saying is…” … Continue reading

Posted in Communication, Negotiation Keys, Negotiation Pointers | Tagged , , , | Comments Off on Using Context for Effective Communication when Negotiating

The Power of Collaboration

We often hear about the power of collaboration. It is good to find examples. One example appeared in a recent issue of Public Administration Review. The short article by David Wang is entitled “A Simple Lesson about the Power of … Continue reading

Posted in Communication, Conflict Management, Negotiation Keys, Negotiation Pointers | Tagged , , , | Comments Off on The Power of Collaboration

Keys to Negotiation 13: Relationships, Trustworthiness, and Personal Bonds

We often say of negotiation that it is important to establish personal connections. Sometimes this is interpreted to mean that we should get to know the other stakeholders, maybe through social interactions. Social interactions are certainly important, but recent research … Continue reading

Posted in Communication, Conflict Management, Negotiation Keys, Negotiation Pointers | Tagged , , , , | Comments Off on Keys to Negotiation 13: Relationships, Trustworthiness, and Personal Bonds

Doing the Impossible: Changing the Organization

“Only when certain political and organizational preconditions are met” can substantial improvements be made in big organizations. At least that is the conclusion suggested by a recent article in Public Administration Review. The authors suggest six preconditions (pg. 238): Support from … Continue reading

Posted in Conflict Management, Negotiation Coaching, Negotiation Keys, Negotiation Pointers, Negotiation Training | Tagged , , , , | Comments Off on Doing the Impossible: Changing the Organization

Stakeholders

One of the most frequent questions we are asked is about stakeholders. Who are stakeholders in a negotiation, how do you identify them, and how do you work with them? We have written about stakeholders and talked about working with … Continue reading

Posted in Analyzing Opponents, Conflict Management, Negotiation Coaching, Negotiation Pointers, Negotiation Training | Tagged , , , , , | Comments Off on Stakeholders

Keys to Negotiation 11: Bargaining with “Deepening Conversations”

Becoming a better bargainer means being a better listener.  We negotiate every day. Some of these negotiations are at work, where we try to plan future actions or resolve conflicts over what we have already done. Some are with friends and … Continue reading

Posted in Communication, Negotiation Coaching, Negotiation Keys, Negotiation Pointers | Tagged , , , , | 1 Comment