Category Archives: Communication

Digital Negotiating: Email

Posted on July 17, 2020 by Negotiation Guidance Associates

We are often asked about negotiating using email. The questions are something like these: “Is it okay to negotiate through email?” “What is the best way to negotiate by email?” or “What are the difficulties in email negotiations?” Listed below … Continue reading →

Posted in Communication, Conflict Management | Tagged , , , , | Comments Off on Digital Negotiating: Email

Transition Management, Part 1: The Interpersonal Negotiation

Posted on November 1, 2019 by Negotiation Guidance Associates

By Russell C. Sanders, Psy.D. There comes a time in everyone’s life when a change produces a reaction that calls for a psychological readjustment. Change is a fact. Transitions are important in all phases of our lives. When we face … Continue reading →

Posted in Communication, Conflict Management, Negotiation Keys | Tagged , , | 1 Comment

Concerned about Communication? Look to Your Phone

Posted on June 25, 2019 by Negotiation Guidance Associates

Three Keys to Effective Communication: Clarify, Keep It Simple, and Never Speculate. Continue reading →

Posted in Communication, Negotiation Pointers | Tagged , , , | Comments Off on Concerned about Communication? Look to Your Phone

Negotiating Interviews: Media Management Benefits from Negotiation Skills

Posted on June 18, 2019 by Negotiation Guidance Associates

By: Kara L. Lamb, June 18, 2019 Have you ever wondered what, if anything, media management has in common with negotiation? Consider Mike Klis introduction to media for the 2019 Denver Broncos rookies. When describing media relations to the future … Continue reading →

Posted in Communication, Negotiation Keys, Negotiation Pointers | Tagged , | Comments Off on Negotiating Interviews: Media Management Benefits from Negotiation Skills

Do Negotiators Adapt their Message to Communicate with Competing Parties?

Posted on August 8, 2016 by Negotiation Guidance Associates

In a recent article appearing in Policy Science  Political Scientists Mark McBeth, Donna Lybecker and James Stoutenborough examined the reasons why negotiators might switch between “personal message choice” and “public communication choice.” They describe public communication choice as a message … Continue reading →

Posted in Analyzing Opponents, Communication, Negotiation Keys, Negotiation Pointers | Tagged , , , , | Comments Off on Do Negotiators Adapt their Message to Communicate with Competing Parties?

Using Context for Effective Communication when Negotiating

Posted on March 24, 2015 by Negotiation Guidance Associates

This is advice we often hear: “When you are actively listening, give the speaker feedback so they know you hear them.” There are many variations on this advice. Sometimes experts tells us to say, “What I hear you saying is…” … Continue reading →

Posted in Communication, Negotiation Keys, Negotiation Pointers | Tagged , , , | Comments Off on Using Context for Effective Communication when Negotiating

American Negotiating Style: Learning from Diplomacy

Posted on November 4, 2014 by Negotiation Guidance Associates

What can we learn from the practice of diplomacy that will help us negotiate? Whether it is natural resources, workplace conflict, or local policy disputes there are some golden rules to help us. The Public Diplomacy Council recently published an … Continue reading →

Posted in Communication, Conflict Management, Negotiation Keys, Negotiation Pointers | Tagged , , , | Comments Off on American Negotiating Style: Learning from Diplomacy

Choosing, Using, and Being a Facilitator

Posted on August 22, 2014 by Negotiation Guidance Associates

“In control but not the judge.” This is how one facilitator described his role in a restorative justice meeting (Borton, 2013). This description is a classic statement about the role of a facilitator. In Borton’s study, facilitators agreed on the … Continue reading →

Posted in Communication, Conflict Management, Negotiation Keys, Negotiation Pointers | Tagged , | Comments Off on Choosing, Using, and Being a Facilitator

The Power of Collaboration

Posted on August 6, 2014 by Negotiation Guidance Associates

We often hear about the power of collaboration. It is good to find examples. One example appeared in a recent issue of Public Administration Review. The short article by David Wang is entitled “A Simple Lesson about the Power of … Continue reading →

Posted in Communication, Conflict Management, Negotiation Keys, Negotiation Pointers | Tagged , , , | Comments Off on The Power of Collaboration

Keys to Negotiation 13: Relationships, Trustworthiness, and Personal Bonds

Posted on March 24, 2014 by Negotiation Guidance Associates

We often say of negotiation that it is important to establish personal connections. Sometimes this is interpreted to mean that we should get to know the other stakeholders, maybe through social interactions. Social interactions are certainly important, but recent research … Continue reading →

Posted in Communication, Conflict Management, Negotiation Keys, Negotiation Pointers | Tagged , , , , | Comments Off on Keys to Negotiation 13: Relationships, Trustworthiness, and Personal Bonds