Category Archives: Communication

Digital Negotiating: Email

Posted on July 17, 2020 by

We are often asked about negotiating using email. The questions are something like these: “Is it okay to negotiate through email?” “What is the best way to negotiate by email?” or “What are the difficulties in email negotiations?” Listed below … Continue reading →

Posted in Communication, Conflict Management | Tagged , , , , | Leave a comment

Transition Management, Part 1: The Interpersonal Negotiation

Posted on November 1, 2019 by

By Russell C. Sanders, Psy.D. There comes a time in everyone’s life when a change produces a reaction that calls for a psychological readjustment. Change is a fact. Transitions are important in all phases of our lives. When we face … Continue reading →

Posted in Communication, Conflict Management, Negotiation Keys | Tagged , , | 1 Comment

Concerned about Communication? Look to Your Phone

Posted on June 25, 2019 by

Three Keys to Effective Communication: Clarify, Keep It Simple, and Never Speculate. Continue reading →

Posted in Communication, Negotiation Pointers | Tagged , , , | Leave a comment

Negotiating Interviews: Media Management Benefits from Negotiation Skills

Posted on June 18, 2019 by

By: Kara L. Lamb, June 18, 2019 Have you ever wondered what, if anything, media management has in common with negotiation? Consider Mike Klis introduction to media for the 2019 Denver Broncos rookies. When describing media relations to the future … Continue reading →

Posted in Communication, Negotiation Keys, Negotiation Pointers | Tagged , | Leave a comment

Do Negotiators Adapt their Message to Communicate with Competing Parties?

Posted on August 8, 2016 by

In a recent article appearing in Policy Science  Political Scientists Mark McBeth, Donna Lybecker and James Stoutenborough examined the reasons why negotiators might switch between “personal message choice” and “public communication choice.” They describe public communication choice as a message … Continue reading →

Posted in Analyzing Opponents, Communication, Negotiation Keys, Negotiation Pointers | Tagged , , , , | Leave a comment

Effective Communication: Using Context

Posted on March 24, 2015 by

This is advice we often hear: “When you are actively listening, give the speaker feedback so they know you hear them.” There are many variations on this advice. Sometimes experts tells us to say, “What I hear you saying is…” … Continue reading →

Posted in Communication, Negotiation Coaching, Negotiation Keys, Negotiation Pointers, Negotiation Training | Tagged , , , | Leave a comment

Making the Process Work–Facilitation

Posted on August 22, 2014 by

“In control but not the judge.” This is how one facilitator described his role in a restorative justice meeting (Borton, 2013). This description is a classic statement about the role of a facilitator. In Borton’s study, facilitators agreed on the … Continue reading →

Posted in Communication, Conflict Management, Negotiation Coaching, Negotiation Keys, Negotiation Pointers, Negotiation Training | Tagged , , , , | Leave a comment

Keys to Negotiation 13: Personal Bonds

Posted on March 24, 2014 by

We often say of negotiation that it is important to establish personal connections. Sometimes this is interpreted to mean that we should get to know the other stakeholders, maybe through social interactions. Social interactions are certainly important, but recent research … Continue reading →

Posted in Communication, Negotiation Coaching, Negotiation Keys, Negotiation Pointers, Negotiation Training | Tagged , , , , | Leave a comment

Keys to Negotiation 12 — When to Come In

Posted on May 14, 2013 by

On April 13, 2011, Terry Gross interviewed Tina Fey on the NPR radio program Fresh Air.  They had a nice long chat about comedy, acting, and life in general prompted by the publication of Fey’s autobiography. When talking about her … Continue reading →

Posted in Communication, Conflict Management, Negotiation Coaching, Negotiation Keys, Negotiation Pointers, Negotiation Training | Tagged , , , , | Leave a comment

Surviving the Impromptu Press Conference

Posted on April 25, 2013 by

In the wake of the Boston Marathon bombings I was impressed by the impromptu press conference given by the uncle of the suspects. I wanted to know if this was an effective form of communication. To answer this question I … Continue reading →

Posted in Communication, Negotiation Coaching, Negotiation Keys, Negotiation Pointers, Negotiation Training | Tagged | 2 Comments