Tag Archives: Conflict Resolution

Empathy as One Cornerstone of Mediation

Posted on July 30, 2020 by Negotiation Guidance Associates

by Daniel Merz, Ph.D. Generally speaking, empathy is the ability to put yourself in someone else’s shoes for the purpose of valuing a person’s perspective and avoiding shame and judgment.  It’s the ability to identify what someone is thinking or … Continue reading →

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Digital Negotiating: Video-conferences

Posted on July 22, 2020 by Negotiation Guidance Associates

Negotiating by video-conference, such as Zoom or MS Teams, has recently become more common.  When reviewing the on-line literature on this subject it became apparent that there is less research available about how to conduct a video negotiation. But there … Continue reading →

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Digital Negotiating: Email

Posted on July 17, 2020 by Negotiation Guidance Associates

We are often asked about negotiating using email. The questions are something like these: “Is it okay to negotiate through email?” “What is the best way to negotiate by email?” or “What are the difficulties in email negotiations?” Listed below … Continue reading →

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The Term Sheet: What Is It and How Do We Use It?

Posted on May 1, 2020 by Negotiation Guidance Associates

By Sarah Klahn,* David Belcher,** and Berton Lee Lamb We often encounter “term sheets” in multi-party negotiations. Recently, we were involved in a negotiation that was going pretty well. The parties had agreed on a few things and seemed to … Continue reading →

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Final, Contingent, and Straw Man Offers

Posted on April 12, 2020 by Negotiation Guidance Associates

by Berton Lee Lamb and Sarah Klahn* Offers made in a negotiation can come in a variety of “flavors.” The flavor you choose should be selected to maximize development of mutual trust, create open discussion, and search for good results. … Continue reading →

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Special Challenges of Multi-Party Negotiation, Part 3: October Surprises

Posted on May 29, 2019 by Negotiation Guidance Associates

by Berton Lee Lamb and Susan K. Driver A few years ago we were involved in a multi-party negotiation that had an interesting dynamic. Two of the parties in this negotiation were allies. Although they supported each other, one of … Continue reading →

Posted in Conflict Management, Negotiation Coaching, Negotiation Keys, Negotiation Pointers, Negotiation Training | Tagged , , , , | 1 Comment

Does Collaboration Make a Difference?

Posted on August 16, 2016 by Negotiation Guidance Associates

A study published in 2015 examined three hydropower licensing cases that were characterized as having high, medium, and low collaboration. The author, Nicola Ulibarri, found that high collaboration resulted in “jointly developed and highly implementable operating regimes designed to improve … Continue reading →

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Do Negotiators Adapt their Message to Communicate with Competing Parties?

Posted on August 8, 2016 by Negotiation Guidance Associates

In a recent article appearing in Policy Science  Political Scientists Mark McBeth, Donna Lybecker and James Stoutenborough examined the reasons why negotiators might switch between “personal message choice” and “public communication choice.” They describe public communication choice as a message … Continue reading →

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Should Mediators “Evaluate?”

Posted on February 12, 2016 by Negotiation Guidance Associates

Here is a quote from a blurb that recently appeared in the International Chamber of Commerce webpage: “..the benefit of mediation was seen as lying in the mediator’s ability to look beyond the polarised positions of the parties and find … Continue reading →

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The Role of a Mediator

Posted on November 5, 2015 by Negotiation Guidance Associates

A blog post by Katherine Graham about the role of a mediator recently came across my desk. Ms. Graham makes a good point that mediators should avoid the very natural tendency to pull the parties toward a solution. She writes … Continue reading →

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