Tag Archives: Conflict Resolution

REPORTS FROM THE FIELD: FINDING A PATH FORWARD WITH THE ART OF NEGOTIATION

Posted on August 12, 2017 by

Even practitioners new to the art of negotiation can find success! In July,  Negotiation Guidance Associates  (NGA) completed training for employees of Mendocino National Forest and other Forest Service employees in the art and practice of negotiation. Wrote one student, “This … Continue reading →

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Negotiation Quick Tips: Asking Questions

Posted on February 8, 2017 by

In a recent post on the Harvard Program on Negotiation (PON) Daily Blog, the PON staff writes about asking questions in a way that promotes trust and understanding. We have written about this in an earlier post. The lesson from … Continue reading →

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Does Collaboration Make a Difference?

Posted on August 16, 2016 by

A study published in 2015 examined three hydropower licensing cases that were characterized as having high, medium, and low collaboration. The author, Nicola Ulibarri, found that high collaboration resulted in “jointly developed and highly implementable operating regimes designed to improve … Continue reading →

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The Role of a Mediator

Posted on November 5, 2015 by

A blog post by Katherine Graham about the role of a mediator recently came across my desk. Ms. Graham makes a good point that mediators should avoid the very natural tendency to pull the parties toward a solution. She writes … Continue reading →

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Making the Process Work–Facilitation

Posted on August 22, 2014 by

“In control but not the judge.” This is how one facilitator described his role in a restorative justice meeting (Borton, 2013). This description is a classic statement about the role of a facilitator. In Borton’s study, facilitators agreed on the … Continue reading →

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Choosing the Right Representative

Posted on July 18, 2014 by

  I have been reading an interesting history of a slice of diplomacy from the Second World War. President Roosevelt used personal representatives–often informally–to help him understand and coordinate with our allies. This led me to thinking about choosing the right … Continue reading →

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Keys to Negotiation 12: Personal Bonds

Posted on March 24, 2014 by

  We often say of negotiation that it is important to establish personal connections. Sometimes this is interpreted to mean that we should get to know the other stakeholders, maybe through social interactions. Social interactions are certainly important, but recent … Continue reading →

Posted in Communication, Conflict Management, Negotiation Keys, Negotiation Pointers, Negotiation Tips, Resolving Conflicts, Workplace Conflicts | Tagged , , , , , , | Leave a comment