Tag Archives: Giving Directions

Improving Performance Through Feedback

Giving and receiving feedback can be difficult, challenging, maddening, and hard. Our colleague, Dr. Russell Sanders, has recently posted some guidance about how to give feedback in a way that improves performance in the workplace. One of the lessons Dr. … Continue reading

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Choosing the Right Representative

I have been reading an interesting history of a slice of diplomacy from the Second World War. President Roosevelt used personal representatives–often informally–to help him understand and coordinate with our allies. This led me to thinking about choosing the right representatives … Continue reading

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Doing the Impossible: Changing the Organization

“Only when certain political and organizational preconditions are met” can substantial improvements be made in big organizations. At least that is the conclusion suggested by a recent article in Public Administration Review. The authors suggest six preconditions (pg. 238): Support from … Continue reading

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Workplace Conflict: A Developing Story

When did you first start thinking about conflict resolution techniques for the workplace? If you say you first tuned into methods to resolve conflict sometime in the 1980s your are not far off according to a new study in the … Continue reading

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Negotiation Quick Tips: Workplace Conflict

Workplace conflicts are very common. Sometimes those conflicts are between employees in the same organization. Often, however, those conflicts are between the boss and the employee.  An interesting post in Fast Company discusses boss-employee conflicts. One great thing about this article … Continue reading

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Keys to Negotiation 6–Think about Implementation

Ever wonder why what seemed like a good agreement didn’t work out? A recent book by Eric Patashnik, entitled Reforms at Risk, reminds us that success often rides on how an agreement is implemented.  Dr. Patashnik argues that new policies are … Continue reading

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Talking Collaboration

In an article that recently appeared in The Public Manager, author Russ Linden identifies six elements for successful collaboration.  The six factors he lists are consistent with what others have written about collaboration.  In short, people know what it takes … Continue reading

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