Tag Archives: Giving Directions

Choosing the Right Representative

Posted on July 18, 2014 by

I have been reading an interesting history of a slice of diplomacy from the Second World War. President Roosevelt used personal representatives–often informally–to help him understand and coordinate with our allies. This led me to thinking about choosing the right representatives … Continue reading →

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Doing the Impossible: Changing the Organization

Posted on September 18, 2013 by

“Only when certain political and organizational preconditions are met” can substantial improvements be made in big organizations. At least that is the conclusion suggested by a recent article in Public Administration Review. The authors suggest six preconditions (pg. 238): Support from … Continue reading →

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Workplace Conflict: A Developing Story

Posted on August 24, 2013 by

When did you first start thinking about conflict resolution techniques for the workplace? If you say you first tuned into methods to resolve conflict sometime in the 1980s your are not far off according to a new study in the … Continue reading →

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Negotiation Quick Tips: Workplace Conflict

Posted on January 18, 2012 by

Workplace conflicts are very common. Sometimes those conflicts are between employees in the same organization. Often, however, those conflicts are between the boss and the employee.  An interesting post in Fast Company discusses boss-employee conflicts. One great thing about this article … Continue reading →

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Keys to Negotiation 6–Think about Implementation

Posted on August 5, 2010 by

Ever wonder why what seemed like a good agreement didn’t work out? A recent book by Eric Patashnik, entitled Reforms at Risk, reminds us that success often rides on how an agreement is implemented.  Dr. Patashnik argues that new policies are … Continue reading →

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Talking Collaboration

Posted on April 23, 2010 by

In an article that recently appeared in The Public Manager, author Russ Linden identifies six elements for successful collaboration.  The six factors he lists are consistent with what others have written about collaboration.  In short, people know what it takes … Continue reading →

Posted in Analyzing Opponents, Negotiation Coaching, Negotiation Keys, Negotiation Pointers, Negotiation Training | Tagged , , , , , | 1 Comment

Power Up Your Negotiations

Posted on March 31, 2010 by

How can you power up your negotiation skills?  Powering up means increasing your ability to get things done, to be creative, and to resolve problems.  I recently read two very different pieces of advice, one for grandparents and one for … Continue reading →

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Badmouthing Your Opponent

Posted on November 5, 2009 by

by Berton Lee Lamb Have you ever been in a situation where your negotiation team is de-briefing a bargaining session and one of your colleagues starts badmouthing your opponent? This sometimes happens after a particularly difficult negotiating session or  the … Continue reading →

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Keys to Negotiation 3–Asking Questions

Posted on May 8, 2009 by

by Berton Lee Lamb One bit of advice that is common on the negotiation lecture circuit is that a good negotiator is one who asks questions.  I have given that advice myself, many times.  But what do we mean by … Continue reading →

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Effective Communication: The Path to Improvement

Posted on April 28, 2009 by

by Russell C. Sanders So, how do you do it? How can you change a life-time of communication habits to become an effective communicator? It takes time, effort, and a commitment on your part, but you can do it faster … Continue reading →

Posted in Communication, Negotiation Keys, Negotiation Pointers | Tagged , , , , , | 3 Comments