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“Core Competencies” is a Popular Article on ResearchGate
“Core Competencies for Natural Resource Negotiators” by Shana Gillette and Berton Lee Lamb reached the milestone of more than 50 downloads from researchgate.net. Click here to view and download the article.
Effective Communication: Using Context
This is advice we often hear: “When you are actively listening, give the speaker feedback so they know you hear them.” There are many variations on this advice. Sometimes experts tells us to say, “What I hear you saying is…” … Continue reading →
Posted in Communication, Negotiation Tips
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Tagged Bargaining, Building Relationships, Effective Communication, Empathetic Listening
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Lessons from Diplomacy: Learning the Discipline of Negotiation
What can we learn from the practice of diplomacy that will help us negotiate? Whether it is natural resources, workplace conflict, or local policy disputes there are some golden rules to help us. The Public Diplomacy Council recently published an … Continue reading →
Posted in Negotiation Keys, Negotiation Pointers
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Tagged Bargaining, Multi-party Negotiation, negotiation, Negotiation Style
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Choosing the Right Representative
I have been reading an interesting history of a slice of diplomacy from the Second World War. President Roosevelt used personal representatives–often informally–to help him understand and coordinate with our allies. This led me to thinking about choosing the right … Continue reading →
Keys to Negotiation 12: Personal Bonds
We often say of negotiation that it is important to establish personal connections. Sometimes this is interpreted to mean that we should get to know the other stakeholders, maybe through social interactions. Social interactions are certainly important, but recent … Continue reading →
Posted in Communication, Conflict Management, Negotiation Keys, Negotiation Pointers, Negotiation Tips, Resolving Conflicts, Workplace Conflicts
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Tagged Bargaining, Building Relationships, Conflict Resolution, Dispute Resolution, negotiation, Negotiation Planning, Successful Negotiation
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Addiction to Fear: The Importance of Frames
Often, when we interview parties in a dispute, we find that they have focused on the threats posed by their adversaries. In these situations, it is important to step back and examine the threats as objectively as possible. A recent … Continue reading →
Keys to Negotiation 12 — When to Come In
On April 13, 2011, Terry Gross interviewed Tina Fey on the NPR radio program Fresh Air. They had a nice long chat about comedy, acting, and life in general prompted by the publication of Fey’s autobiography. When talking about her … Continue reading →
