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Tag Archives: Effective Communication
Do Negotiators Adapt their Message to Communicate with Competing Parties?
In a recent article appearing in Policy Science Political Scientists Mark McBeth, Donna Lybecker and James Stoutenborough examined the reasons why negotiators might switch between “personal message choice” and “public communication choice.” They describe public communication choice as a message … Continue reading
Making the Process Work–Facilitation
“In control but not the judge.” This is how one facilitator described his role in a restorative justice meeting (Borton, 2013). This description is a classic statement about the role of a facilitator. In Borton’s study, facilitators agreed on the … Continue reading
Doing the Impossible: Changing the Organization
“Only when certain political and organizational preconditions are met” can substantial improvements be made in big organizations. At least that is the conclusion suggested by a recent article in Public Administration Review. The authors suggest six preconditions (pg. 238): Support from … Continue reading
Workplace Conflict: A Developing Story
When did you first start thinking about conflict resolution techniques for the workplace? If you say you first tuned into methods to resolve conflict sometime in the 1980s your are not far off according to a new study in the … Continue reading
