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Tag Archives: Conflict Resolution
Do Negotiators Adapt their Message to Communicate with Competing Parties?
In a recent article appearing in Policy Science Political Scientists Mark McBeth, Donna Lybecker and James Stoutenborough examined the reasons why negotiators might switch between “personal message choice” and “public communication choice.” They describe public communication choice as a message … Continue reading
Posted in Analyzing Opponents, Communication, Negotiation Keys, Negotiation Pointers
Tagged Alternative Dispute Resolution, Building Relationships, Conflict Resolution, Effective Communication, Multi-party Negotiation
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The Role of a Mediator
A blog post by Katherine Graham about the role of a mediator recently came across my desk. Ms. Graham makes a good point that mediators should avoid the very natural tendency to pull the parties toward a solution. She writes … Continue reading
Posted in Conflict Management, Negotiation Coaching, Negotiation Keys, Negotiation Pointers
Tagged Alternative Dispute Resolution, Conflict Resolution, Empathetic Listening, negotiation, Successful Negotiation
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Seeing the Big Picture: Strategy
Seeing the big picture in the midst of battle, or a rancorous negotiation, is difficult but important. A brief article on the website American Diplomacy traces the strategic consequences of three battles (Waterloo, The Somme, and Omaha Beach) to show … Continue reading
Workplace Conflict: A Developing Story
When did you first start thinking about conflict resolution techniques for the workplace? If you say you first tuned into methods to resolve conflict sometime in the 1980s your are not far off according to a new study in the … Continue reading
Posted in Conflict Management, Negotiation Coaching, Negotiation Keys, Negotiation Pointers, Negotiation Training
Tagged Conflict Resolution, Effective Communication, Empathetic Listening, Giving Directions
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The Efficacy of Alternative Dispute Resolution
The efficacy of alternative dispute resolution (ADR) when compared with more formal processes has been a question much discussed in the literature of conflict resolution. A recent study, published in Public Administration Review suggests that ADR can be fairly effective. The … Continue reading
Posted in Conflict Management, Negotiation Coaching, Negotiation Keys, Negotiation Pointers, Negotiation Training
Tagged Alternative Dispute Resolution, Conflict Resolution, Successful Negotiation
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