Category Archives: Mediation

Abuse of Power in Negotiations

By Daniel Merz, Ph.D. There are occasions in negotiation or mediation where a member of one party will use intimidation or in some instances bullying tactics to gain a power advantage. These tactics present difficult and emotionally challenging management moments … Continue reading

Posted in Mediation, Negotiation Pointers | Tagged , , , | Comments Off on Abuse of Power in Negotiations

Empathy as One Cornerstone of Mediation

by Daniel Merz, Ph.D. Generally speaking, empathy is the ability to put yourself in someone else’s shoes for the purpose of valuing a person’s perspective and avoiding shame and judgment.  It’s the ability to identify what someone is thinking or … Continue reading

Posted in Conflict Management, Mediation | Tagged , , | 1 Comment

Mediation With Difficult Individuals

by Daniel R. Merz, Ph.D* One of the more difficult personalities to face in mediation is when one of the parties exhibits an egotistical, armored, and intimidating personality. These individuals will often display additional character traits such as bullying, grandiosity, … Continue reading

Posted in Analyzing Opponents, Conflict Management, Mediation, Negotiation Keys | Tagged | Comments Off on Mediation With Difficult Individuals