Category Archives: Negotiation Keys

“Core Competencies” is a Popular Article on ResearchGate

“Core Competencies for Natural Resource Negotiators” by Shana Gillette and Berton Lee Lamb reached the milestone of more than 50 downloads from researchgate.net. Click here to view and download the article.

Posted in Conflict Management, Negotiation Coaching, Negotiation Keys, Negotiation Pointers, Negotiation Training | Tagged , , , | Leave a comment

Effective Communication: Using Context

This is advice we often hear: “When you are actively listening, give the speaker feedback so they know you hear them.” There are many variations on this advice. Sometimes experts tells us to say, “What I hear you saying is…” … Continue reading

Posted in Communication, Negotiation Coaching, Negotiation Keys, Negotiation Pointers, Negotiation Training | Tagged , , , | Leave a comment

Lessons from Diplomacy: Learning the Discipline of Negotiation

What can we learn from the practice of diplomacy that will help us negotiate? Whether it is natural resources, workplace conflict, or local policy disputes there are some golden rules to help us. The Public Diplomacy Council recently published an … Continue reading

Posted in Negotiation Keys, Negotiation Pointers, Negotiation Training | Tagged , , , | Leave a comment

Making the Process Work–Facilitation

“In control but not the judge.” This is how one facilitator described his role in a restorative justice meeting (Borton, 2013). This description is a classic statement about the role of a facilitator. In Borton’s study, facilitators agreed on the … Continue reading

Posted in Communication, Conflict Management, Negotiation Coaching, Negotiation Keys, Negotiation Pointers, Negotiation Training | Tagged , , , , | Leave a comment

The Power of Collaboration

We often hear about the power of collaboration. It is good to find examples. One example appeared in a recent issue of Public Administration Review. The short article by David Wang is entitled “A Simple Lesson about the Power of … Continue reading

Posted in Negotiation Coaching, Negotiation Keys, Negotiation Pointers, Negotiation Training | Tagged , , , , , | Leave a comment

Choosing the Right Representative

I have been reading an interesting history of a slice of diplomacy from the Second World War. President Roosevelt used personal representatives–often informally–to help him understand and coordinate with our allies. This led me to thinking about choosing the right representatives … Continue reading

Posted in Conflict Management, Negotiation Coaching, Negotiation Keys, Negotiation Pointers, Negotiation Training | Tagged , , , , | Leave a comment

Keys to Negotiation 13: Personal Bonds

We often say of negotiation that it is important to establish personal connections. Sometimes this is interpreted to mean that we should get to know the other stakeholders, maybe through social interactions. Social interactions are certainly important, but recent research … Continue reading

Posted in Communication, Negotiation Coaching, Negotiation Keys, Negotiation Pointers, Negotiation Training | Tagged , , , , | Leave a comment

Addiction to Fear: The Importance of Frames

Often, when we interview parties in a dispute, we find that they have focused on the threats posed by their adversaries. In these situations, it is important to step back and examine the threats as objectively as possible. A recent … Continue reading

Posted in Analyzing Opponents, Conflict Management, Negotiation Coaching, Negotiation Keys, Negotiation Pointers, Negotiation Training | Tagged , , , , | 1 Comment

Seeing the Big Picture: Strategy

Seeing the big picture in the midst of battle, or a rancorous negotiation, is difficult but important. A brief article on the website American Diplomacy traces the strategic consequences of three battles (Waterloo, The Somme, and Omaha Beach) to show … Continue reading

Posted in Conflict Management, Negotiation Coaching, Negotiation Keys, Negotiation Pointers, Negotiation Training | Tagged , , | Leave a comment

Doing the Impossible: Changing the Organization

“Only when certain political and organizational preconditions are met” can substantial improvements be made in big organizations. At least that is the conclusion suggested by a recent article in Public Administration Review. The authors suggest six preconditions (pg. 238): Support from … Continue reading

Posted in Conflict Management, Negotiation Coaching, Negotiation Keys, Negotiation Pointers, Negotiation Training | Tagged , , , , | Leave a comment