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Category Archives: Conflict Management
Special Challenges of Multi-Party Negotiation, Part 3: October Surprises
by Berton Lee Lamb and Susan K. Driver A few years ago we were involved in a multi-party negotiation that had an interesting dynamic. Two of the parties in this negotiation were allies. Although they supported each other, one of … Continue reading
Should Mediators “Evaluate?”
Here is a quote from a blurb that recently appeared in the International Chamber of Commerce webpage: “..the benefit of mediation was seen as lying in the mediator’s ability to look beyond the polarised positions of the parties and find … Continue reading
Posted in Conflict Management, Negotiation Coaching, Negotiation Keys, Negotiation Pointers, Negotiation Training
Tagged Alternative Dispute Resolution, Conflict Resolution, negotiation, Successful Negotiation
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The Role of a Mediator
A blog post by Katherine Graham about the role of a mediator recently came across my desk. Ms. Graham makes a good point that mediators should avoid the very natural tendency to pull the parties toward a solution. She writes … Continue reading
Posted in Conflict Management, Negotiation Coaching, Negotiation Keys, Negotiation Pointers
Tagged Alternative Dispute Resolution, Conflict Resolution, Empathetic Listening, negotiation, Successful Negotiation
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Choosing, Using, and Being a Facilitator
“In control but not the judge.” This is how one facilitator described his role in a restorative justice meeting (Borton, 2013). This description is a classic statement about the role of a facilitator. In Borton’s study, facilitators agreed on the … Continue reading
Posted in Communication, Conflict Management, Negotiation Keys, Negotiation Pointers
Tagged Alternative Dispute Resolution, Conflict Resolution
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Seeing the Big Picture: Strategy
Seeing the big picture in the midst of battle, or a rancorous negotiation, is difficult but important. A brief article on the website American Diplomacy traces the strategic consequences of three battles (Waterloo, The Somme, and Omaha Beach) to show … Continue reading