Category Archives: Conflict Management

“Core Competencies” is a Popular Article on ResearchGate

Posted on September 5, 2015 by

“Core Competencies for Natural Resource Negotiators” by Shana Gillette and Berton Lee Lamb reached the milestone of more than 50 downloads from researchgate.net. Click here to view and download the article.

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Making the Process Work–Facilitation

Posted on August 22, 2014 by

“In control but not the judge.” This is how one facilitator described his role in a restorative justice meeting (Borton, 2013). This description is a classic statement about the role of a facilitator. In Borton’s study, facilitators agreed on the … Continue reading →

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Choosing the Right Representative

Posted on July 18, 2014 by

I have been reading an interesting history of a slice of diplomacy from the Second World War. President Roosevelt used personal representatives–often informally–to help him understand and coordinate with our allies. This led me to thinking about choosing the right representatives … Continue reading →

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Addiction to Fear: The Importance of Frames

Posted on January 1, 2014 by

Often, when we interview parties in a dispute, we find that they have focused on the threats posed by their adversaries. In these situations, it is important to step back and examine the threats as objectively as possible. A recent … Continue reading →

Posted in Analyzing Opponents, Conflict Management, Negotiation Coaching, Negotiation Keys, Negotiation Pointers, Negotiation Training | Tagged , , , , | 1 Comment

Seeing the Big Picture: Strategy

Posted on October 20, 2013 by

Seeing the big picture in the midst of battle, or a rancorous negotiation, is difficult but important. A brief article on the website American Diplomacy traces the strategic consequences of three battles (Waterloo, The Somme, and Omaha Beach) to show … Continue reading →

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Doing the Impossible: Changing the Organization

Posted on September 18, 2013 by

“Only when certain political and organizational preconditions are met” can substantial improvements be made in big organizations. At least that is the conclusion suggested by a recent article in Public Administration Review. The authors suggest six preconditions (pg. 238): Support from … Continue reading →

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Workplace Conflict: A Developing Story

Posted on August 24, 2013 by

When did you first start thinking about conflict resolution techniques for the workplace? If you say you first tuned into methods to resolve conflict sometime in the 1980s your are not far off according to a new study in the … Continue reading →

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The Efficacy of Alternative Dispute Resolution

Posted on August 17, 2013 by

The efficacy of alternative dispute resolution (ADR) when compared with more formal processes has been a question much discussed in the literature of conflict resolution. A recent study, published in Public Administration Review suggests that ADR can be fairly effective. The … Continue reading →

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Keys to Negotiation 12 — When to Come In

Posted on May 14, 2013 by

On April 13, 2011, Terry Gross interviewed Tina Fey on the NPR radio program Fresh Air.  They had a nice long chat about comedy, acting, and life in general prompted by the publication of Fey’s autobiography. When talking about her … Continue reading →

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Power, Trustworthiness, and Willingness to Negotiate

Posted on February 21, 2013 by

by Cindy T. Christen, Ph.D. Most investigations of the negotiation process assume that the parties to a conflict are willing to participate in formal negotiations. In reality, a number of factors can influence a party’s willingness to consider negotiation as … Continue reading →

Posted in Analyzing Opponents, Communication, Conflict Management, Negotiation Coaching, Negotiation Keys, Negotiation Pointers, Negotiation Training | Tagged , , , , , | 1 Comment