Category Archives: Conflict Management

The Efficacy of Alternative Dispute Resolution

The efficacy of alternative dispute resolution (ADR) when compared with more formal processes has been a question much discussed in the literature of conflict resolution. A recent study, published in Public Administration Review suggests that ADR can be fairly effective. The … Continue reading

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Keys to Negotiation 12 — When to Come In

On April 13, 2011, Terry Gross interviewed Tina Fey on the NPR radio program Fresh Air.  They had a nice long chat about comedy, acting, and life in general prompted by the publication of Fey’s autobiography. When talking about her … Continue reading

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Power, Trustworthiness, and Willingness to Negotiate

by Cindy T. Christen, Ph.D. Most investigations of the negotiation process assume that the parties to a conflict are willing to participate in formal negotiations. In reality, a number of factors can influence a party’s willingness to consider negotiation as … Continue reading

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American Negotiating Style, Part 1

In recent years there has been a good deal written about the American style of negotiation. The information helps diplomats and can be a lesson for Americans negotiating with each other. Knowing about negotiation style helps us understand where others are … Continue reading

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Stakeholders

One of the most frequent questions we are asked is about stakeholders. Who are stakeholders in a negotiation, how do you identify them, and how do you work with them? We have written about stakeholders and talked about working with … Continue reading

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The Influence of Culture on Strategy Selection

By Cindy T. Christen, Ph.D. Negotiation researchers have identified a number of factors that can influence selection of cooperative or noncooperative strategies. These can include objective factors, such as overlapping preferences, interests or goals, and subjective factors, such as perceptions … Continue reading

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